Quality Assurance - Maileg USA

Quality Assurance

Quality Assurance Process

Our team at Maileg is committed to offering the highest-quality products. We stand by every product we sell. We work closely with our suppliers to deliver premium, dependable, and safe products. Our classic and creative toys are designed based off quality, craftsmanship, and the ability to stimulate and engage children's imaginations when they play.

Maileg is dedicated to providing our customers with complete assurance that every precaution has been taken to ensure the safety of your child. We demand that our suppliers provide testing certification for each toy, proving that rigorous and up-to-date safety testing has been conducted to meet all government safety standards. Our Quality Assurance Department conducts a full inspection and audit of all toys, double-checking construction, proper labeling, and age recommendations before any toys are delivered to our customers. All parts are safety approved - CE (EN-71) and ASTM 963 standard in the USA.

Our products are made using natural materials such as cotton, linen, wool, wood, and metal.

Each toy is hand-made or at least hand finished. This means not every toy will be exactly the same. We believe it gives our toys character and charm that plastic toys made out of a mold, just cannot match. Sometimes an ear may be slightly lower than the other or one leg may skew a little left. These are not defects in our mind, but make each toy unique just like the children that are playing with them. With that being said, if a toy has a legitimate defect we are more than happy to replace it for you, as long as we have more available.

Care Instructions: We recommend hand-washing with mild soap or machine washing on a gentle cycle with cold water then air dry.
Once your Maileg friend dries, give it a nice massage to get its body back to its original shape and form.