Quality Assurance - Maileg USA

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Quality Assurance

Quality Assurance Process

Our team at Maileg is committed to offering the highest-quality products. We stand by every product we sell. We work closely with our suppliers to deliver premium, dependable, and safe products. Our classic and creative toys are designed based off quality, craftsmanship, and the ability to stimulate and engage children's imaginations when they play.

Maileg is dedicated to providing our customers with complete assurance that every precaution has been taken to ensure the safety of your child. We demand that our suppliers provide testing certification for each toy, proving that rigorous and up-to-date safety testing has been conducted to meet all government safety standards. Our Quality Assurance Department conducts a full inspection and audit of all toys, double-checking construction, proper labeling, and age recommendations before any toys are delivered to our customers. Sustainability is very important to us, thats why we use the best materials possible, including: organic cottons, non-toxic and lead free paint, and re-usable wood. All parts are safety approved - CE (EN-71) and ASTM F963-96A standard in the USA.

 

Our products are made using natural materials such as cotton, linen, wool, wood, and metal. We do not use plastic except for the polyester filling for our stuffed toys. 

Each toy is hand-made or at least hand finished. This means not every toy will be exactly the same. We believe it gives our toys character and charm that plastic toys made out of a mold, just cannot match. Sometimes an ear may be slightly lower than the other or one leg may skew a little left. These are not defects in our mind, but make each toy unique just like the children that are playing with them. With that being said, if a toy has a legitimate defect we are more than happy to replace it for you, as long as we have more available. We only make each sku once and therefore we run our fairly quickly. Each toy is unique and will become collectible!