My dog ate my grand-daughters little princess mouse, from the princess and the pea, and your customer service was able to sell me a replacement mouse, YAY! Thank you so much! At 5 years old this is very hard. However, she was excited to receive a Valentines gift from the dog, a new princess mouse, she still does not trust him but all is right with the world now! thank you all, and thank you to the customer service girl that helped me!